I applied online. The process took 1 day. I interviewed at Delta Air Lines (Atlanta, GA) in Sep 2010
Interview
There were two sessions, one in the morning and one in the afternoon. Everybody is in one room with current FAs and they were watching everything we do during free talk session. After that, we were divided into three groups and did reach test, watch video and interview in the small rooms. The interview was 2 to 1, two FAs and one candidate. The success was highly depends on who you talk with.
Interview questions [1]
Question 1
What do you do when you have a coworker who works slow pace?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.