Sent in my application, took the required assessment, and was offered to take the video interview about 1 week later! After the video interview, i recieved an e-mail stating "congratulations" that i had passed the first interview- now i am preparing for my second video interview ( which is live with one of their employees). Hoping it goes well!
Tips: Always use the STAR method when answering questions, be yourself, and its extremely important to use all previous experiences of customer service and hospitality to show them that you are fit for the job.
Interview questions [1]
Question 1
1.) Tell us about a time when you had to work with someone with a difficult personality. What made this person difficult and how did you handle it? What were the results?
2.)Give us an example of a choice you made to go above and beyond what was needed to satisfy a customer. What was the situation? What actions did you take and what were the results?
I’m not too savvy with video interviews but it was very seamless, user-friendly, and easy to follow. M The questions were definitely challenging, but do your research! If you know flight attendants, ask them for advice!
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
Flight Attendant applicants have rated the interview process at Delta Air Lines with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 47 days to get hired, when considering 2,327 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Flight Attendant according to 2,327 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 14%
Personality test: 11%
Skills test: 10%
Group panel interview: 10%
Drug test: 8%
Background check: 8%
IQ intelligence test: 8%
Presentation: 7%
Other: 4%
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