Customer Service applicants have rated the interview process at Delta Air Lines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 24 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Customer Service according to 17 Glassdoor interviews include:
One on one interview: 18%
Drug test: 18%
Skills test: 14%
Phone interview: 14%
Personality test: 10%
Group panel interview: 8%
Presentation: 8%
Background check: 8%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Saint Louis, MO) in Jan 2019
Interview
The interview process seem to be moving pretty fast, I applied a few days ago and completed all online assessments. I uploaded my resume. Just 2 days later sent an invitation to do digital interview. That’s my next step.
I interviewed at Delta Air Lines (Los Angeles, CA)
Interview
Apply online, get a phone call, do a virtual video, then in person interview. plan to spend your whole day there. If you get sent home without an offer then you didn't get the job.
Interview questions [1]
Question 1
the same questions most employers ask. STAR format
When you meet the minimum eligibility requirement and0 your CV gets shortlisted you get an interview call. In an interview, you need to be well behaved and disciplined manner candidate. Everything they notice from your speaking to communication skills your body behaviour while talking
I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Mar 2021
Interview
Use the STAR method. Pick one work event and elaborate using this method. Always put safety first. Make sure the safety and the service for the customer is first thought.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer? And how did you turn the situation around.