I applied online. The process took 1 week. I interviewed at Delta Air Lines in Mar 2019
Interview
The whole process took less than a week.
After applying online I received a phone call 2 days later to come in for a face-to-face interview. You get interviewed by 2 people at the same time. The interview was easy as most of the questions they asked are very similar to the ones on here. They ask STAR method questions, so be prepared to have specific situation answers. I was offered the job the same day.
Interview questions [6]
Question 1
Describe a time you went above and beyond for a customer.
Phone call to me and set up interview. Very easy and fast company does not seem to care for employees I do not recommend this place for anyone who is looking
I applied online. I interviewed at Delta Air Lines (Paris) in May 2023
Interview
Entretien suite à ma candidature au bout d'une semaine. Entretien téléphonique suivie d'un entretien sur place avec des managers en français et en anglais. C'était très intéressant et enrichissant. Des recruteurs très sympa et à l'écoute. Qui te mettent à l'aise même si l'entretien est très poussée et technique.
Interview questions [1]
Question 1
Utilisation de la méthode STAR pour répondre à des questions sur des expériences vécues au travail
The process took 2 months. I interviewed at Delta Air Lines
Interview
Applied February and still waiting 2 months for a f2f. no
update yet. application states in progress. Did 1 assessment only. Can anyone in the same boat write me at valuable-donkey3320 on red it or go to the airportcareer page on red it
Interview questions [1]
Question 1
Anyone in the same boat? please refer to page to input your experience?
Customer Service Agent applicants have rated the interview process at Delta Air Lines with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 20 days to get hired, when considering 103 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Customer Service Agent according to 103 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 17%
Drug test: 16%
Skills test: 13%
Background check: 11%
Group panel interview: 6%
Personality test: 6%
IQ intelligence test: 5%
Presentation: 5%
Other: 4%
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