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      Delta Air Lines

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      Ticket Agent Interview

      Apr 21, 2019
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Delta Air Lines

      Interview

      After applied, I did tests right away and 3 days later I got an email for HireVue interview. It's been almost a month since video interview submitted and my status is still under review. Hopefully, they will call me or set up for f2f interview soon.

      Interview questions [1]

      Question 1

      explain how to handle the situation that your co-worker isn't honest to the company.
      Answer question

      Other Ticket Agent Interview Reviews for Delta Air Lines

      Ticket Agent Interview

      Apr 22, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Delta Air Lines

      Interview

      In the beginning it was okay they did a presentation etc but then after we had to go with a separate interviewer mine was very cold the lady who dresses like she’s going to a circle she didn’t even let me the change to show my personality and quickly jumped into the question.

      Ticket Agent Interview

      Sep 9, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Delta Air Lines

      Interview

      The process was straight forward, first you will get an email that is a survey and this will tell you if you are a good fit for what they are looking for. the 2nd round, is video questions that ask why you want to work for delta and a flight attendant through the videos and assessments you go onto a group interview.

      Interview questions [1]

      Question 1

      why do you want to work for delta?
      1 Answer

      Ticketing Agent Interview

      Apr 14, 2023
      Anonymous Interview Candidate
      SeaTac, WA
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Delta Air Lines (SeaTac, WA)

      Interview

      I completed Three rounds of interviews. It was a lengthy but straight forward interview process. Application to third interview was approximately three months. I did not end up accepting the position due to other concerns.

      Interview questions [1]

      Question 1

      Why do you want to work at Delta?
      Answer question

      Delta Air Lines interviews FAQs

      • Ticket Agent applicants have rated the interview process at Delta Air Lines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Ticket Agent roles take an average of 49 days to get hired, when considering 28 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
      • Common stages of the interview process at Delta Air Lines as a Ticket Agent according to 28 Glassdoor interviews include:

        One on one interview:  17%

        Phone interview:  17%

        Drug test:  12%

        Presentation:  12%

        Background check:  12%

        IQ intelligence test:  10%

        Skills test:  9%

        Personality test:  5%

        Group panel interview:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1242) ;
        2. Ramp Agent(417) ;
        3. Customer Service Representative(344) ;
        4. Customer Service Agent(198) ;
        5. Customer Experience Specialist(186) ;
        6. Ramp Agent - Ready Reserve(151) ;
        7. Airline Pilot(137) ;
        8. CSA - Customer Service Associate(104) ;
        9. Delta Flight Attendant(99) ;
        10. Manager(94) ;
        11. Customer Service(80) ;
        12. Reservations Agent(79) ;
        13. Gate Agent(65) ;
        14. Ramp Agent/Baggage Handler(65) ;
        15. Project Manager(61) .


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      Jobs at Delta Air Lines

      2 jobs in United States
      Co-Op, Airport Customer Service PMO (Fall 2026)
      Atlanta, GA
      ·
      $44K - $74K /yr
      (Glassdoor est.)
      View job
      Human Resources Manager, Airport Customer Service (BOS)
      Boston, MA
      ·
      $81K - $221K /yr
      (Employer provided)
      View job
      View all Ticket Agent Jobs