I applied online. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
Long interview process, but standard for the industry. Be prepared to meet a lot of people, most of the people you interact with will be very nice, informative and professional.
I will say that I left the interview with a more negative view of the company then I had when I started. Nothing to do with the company itself as they have a lot of great things going for them, but they don't feel culturally modern. It really feels as if the interview process hasn't changed much since the 1960s and that is good or bad depending on who you are. They are looking for classy, well put together people. They don't seem to like quirky types too much.
I’m not too savvy with video interviews but it was very seamless, user-friendly, and easy to follow. M The questions were definitely challenging, but do your research! If you know flight attendants, ask them for advice!
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
Flight Attendant applicants have rated the interview process at Delta Air Lines with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 47 days to get hired, when considering 2,327 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Flight Attendant according to 2,327 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 14%
Personality test: 11%
Group panel interview: 10%
Skills test: 10%
Drug test: 8%
Background check: 8%
IQ intelligence test: 8%
Presentation: 7%
Other: 4%
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