Ticket Agent applicants have rated the interview process at Delta Air Lines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Ticket Agent roles take an average of 49 days to get hired, when considering 28 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Ticket Agent according to 28 Glassdoor interviews include:
One on one interview: 17%
Phone interview: 17%
Background check: 12%
Presentation: 12%
Drug test: 12%
IQ intelligence test: 10%
Skills test: 9%
Personality test: 5%
Group panel interview: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2020
Interview
Completed video interview, asked most situational questions. They give you six chances to record your answer. There are only 6 questions. Not hard but nerve wrecking. Also, the sent the vid set o interview a feed days after applying. I waited a week to compete it, and they sent me a email saying it was filled. I still completed the interview just in case.
Interview questions [1]
Question 1
Describe a time where your work routine was interrupted and you had to switch priorities
In the beginning it was okay they did a presentation etc but then after we had to go with a separate interviewer mine was very cold the lady who dresses like she’s going to a circle she didn’t even let me the change to show my personality and quickly jumped into the question.
The process was straight forward, first you will get an email that is a survey and this will tell you if you are a good fit for what they are looking for. the 2nd round, is video questions that ask why you want to work for delta and a flight attendant through the videos and assessments you go onto a group interview.
I completed Three rounds of interviews. It was a lengthy but straight forward interview process. Application to third interview was approximately three months. I did not end up accepting the position due to other concerns.