I applied through an employee referral. The process took 4 weeks. I interviewed at Delta Air Lines
Interview
I applied with an employee referral link on Oct. 2nd, completed the assessment the very next day. On Oct. 14th while at work I was contacted by HR--a voicemail from 00 was left instructing me to contact them back at their number between the hours of 730am-11pm. Well I was so excited I called them back after dinner with a quick cram session of interview questions. I would say that it lasted about 25-30 minutes with about 10-12 different questions including information about my passport which I did have handy.
Fingers are still crossed in hopes that I make it to the next step but I can tell that it can be long and drawn out--if it works out great & if not then I can keep trying.
Interview questions [1]
Question 1
1-baby crying on plane & how to handle it
2-baby sleeping on floor & how to handle it
3-intoxicated passenger on board & how to handle it
4-delayed flight, out of their food option is sold out & how to handle it
I was then asked to hold, when she returned she asked me if I had time for more questions.
1-give an example of a stressful situation at work
2-give an example of a time when you had to sway the point of view of others
3-tell her about a time when I discovered coworkers being dishonest & how did I handle it.
In addition to these questions I was asked if I would relocate; serve alcohol; have valid pass port.
I’m not too savvy with video interviews but it was very seamless, user-friendly, and easy to follow. M The questions were definitely challenging, but do your research! If you know flight attendants, ask them for advice!
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
Flight Attendant applicants have rated the interview process at Delta Air Lines with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 47 days to get hired, when considering 2,327 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Flight Attendant according to 2,327 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 14%
Personality test: 11%
Skills test: 10%
Group panel interview: 10%
Drug test: 8%
Background check: 8%
IQ intelligence test: 8%
Presentation: 7%
Other: 4%
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