I applied online. The process took 4 weeks. I interviewed at Delta Air Lines in Jan 2014
Interview
I applied online and 3 months later, I was called by a representative and underwent a phone interview. They asked me what I would do if an intoxicated person was asking for another drink, if a toddler was running up the isle when the fasten seatbelts signs were on, etc.
Interview questions [1]
Question 1
The question about being intoxicated on the plane. I wasn't sure if I should deny the passenger a drink. Turns out I should, since it's for everyone's safety.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
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