I applied online. I interviewed at Delta Air Lines
Interview
I applied back in October 2013 and got my first phone interview in February 2014.
They asked me 3 general questions about what I would do in different situations;
- rowdy kids, complacent parents
- kid sleep in aisle & parents don't want to wake him up
- drunk passenger, have to cut them off
- delayed flight, no food options passenger wanted
I received my 2nd phone interview that Saturday.
they asked me about things I have done and past experiences. MUST answer in STAR response.
That Tuesday I received a phone call requesting a face-2-face!!
My interview is this Tuesday.. Pretty excited!
Face-2-Face:
Format is exactly how the other reviews said.
Tips:
-Delta is a pretty conservative company. Dress appropriately.
nice suit, white shirt, hair pulled back. stud earrings,
NO mini skirts, heavy make-up, club attire, 4+ inch shoes
- Dress above your pay grade
-talk to as many people as you can
-ask questions!!! no just During Q&A but during the mingle time.
-Be yourself! I was nervous as hell and they could tell. But I owned it and turned it into a positive.
Good luck! :).
Interview questions [1]
Question 1
Please describe 2 instances where you discovered a coworker or peer was being dishonest. How did you handle it?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
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