I applied online. I interviewed at Delta Air Lines in Mar 2014
Interview
I applied online. First step was the personality test, which I passed. They then ask you to fill out the application online with your resume and work/personal history. I received an email saying I was going on to a phone interview. I had 2, first one had the same 4 STAR method questions mentioned in the other reviews. I then got an email saying the next step was an interview to test my French (applied for French speaking FA position) I had to enter my phone number on page linked in the email and click on call me. My phone rang right away and there I got 3 questions I recorded my answers (like a voicemail). The questions were: if you didn't have to work, what would you do? Where would you like to travel next? I can't remember the last one.. These weren't hard and not behavioral interview questions. I then got a call the next day inviting me to the face to face interview and that is where I'm at right now.
Interview questions [1]
Question 1
Describe 2 situations where someone was being dishonest or unfair
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
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