I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in May 2014
Interview
Applied online with resume. Then recieved an e-mail to take an assessment test which were all behavioral. Then received phone call for phone interview. Then video interview. Then flown to ATL for in person interview. Loved, loved the experience. Everything about being a flight attendent (the good and bad) was explained. Be SURE you are very familiar with the STAR method of interviewing. It seemed to me from who they selected that they are looking for very attractive, younger, think-on-your-feet employees. I also noticed that none of the candidates that were current flight attendents for other carriers were chosen. If you have the chance to get as far as the day in Atalnta be sure to go. It was fun!
Interview questions [1]
Question 1
None were too hard. Life experiences. Surpised I was never asked in the interview why I wanted the job.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?