I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Reno, NV) in Apr 2014
Interview
I was asked about a time when I persuaced others to do something new, a time when a coworker was being unfair or dishonest, how would you deal with a difficult customer, when you had a difficult situation to resolve. Almost it was similar queation that I saw the other's review.
Interview questions [1]
Question 1
I am not a English native speaker so some recruter spoke so fast so I couldn't understand.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?