I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2020
Interview
Very informative, fun, and it's obvious the hiring team enjoy their careers with Delta Air Lines. Everyone made you feel at ease throughout the entire interview process in Atlanta headquarters. They encouraged us to reapply every six months. They stated that most of the hiring team members had received many TBNT letters, but they never gave up and eventually were hired. It is a highly competitive and more difficult to be hired as a Delta Flight Attendant than being accepted into Harvard! Good Luck everyone and never give up on your dreams!
Interview questions [1]
Question 1
How have offered outstanding service to a customer?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?