Customer Service Agent applicants have rated the interview process at Delta Air Lines with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 20 days to get hired, when considering 103 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Customer Service Agent according to 103 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 17%
Drug test: 16%
Skills test: 13%
Background check: 11%
Group panel interview: 6%
Personality test: 6%
IQ intelligence test: 5%
Presentation: 5%
Other: 4%
Here are the most commonly searched roles for interview reports -
I interviewed at Delta Air Lines (Hawthorne, CA) in Jan 2021
Interview
Shortly after submitting my application I received the assessment I waited about 2 weeks and received an invitation for Hire Date being hosted. I replied with my availability and was supposed to receive a confirmation email with the Hire Date location details. I waited a day, nothing, so I decided to email them. I received a response stating my email would be forwarded to recruiting. I waited a few more days and by then it was already Friday and the Interview was scheduled the following Monday and NOTHING. I waited all weekend even had hopes to receive something Monday morning, I woke up at 5am and NOTHING. I still decided to get ready in case I would get something last minute, and guess what? NOTHING. I will update if I ever get a response. But if you ask me this is so unprofessional. At least be polite and tell me no. I was super bummed as I really wanted to work for Delta.
Interview questions [1]
Question 1
Didn’t make it this far thanks to unprofessional recruitment team
Phone call to me and set up interview. Very easy and fast company does not seem to care for employees I do not recommend this place for anyone who is looking
I applied online. I interviewed at Delta Air Lines (Paris) in May 2023
Interview
Entretien suite à ma candidature au bout d'une semaine. Entretien téléphonique suivie d'un entretien sur place avec des managers en français et en anglais. C'était très intéressant et enrichissant. Des recruteurs très sympa et à l'écoute. Qui te mettent à l'aise même si l'entretien est très poussée et technique.
Interview questions [1]
Question 1
Utilisation de la méthode STAR pour répondre à des questions sur des expériences vécues au travail
The process took 2 months. I interviewed at Delta Air Lines
Interview
Applied February and still waiting 2 months for a f2f. no
update yet. application states in progress. Did 1 assessment only. Can anyone in the same boat write me at valuable-donkey3320 on red it or go to the airportcareer page on red it
Interview questions [1]
Question 1
Anyone in the same boat? please refer to page to input your experience?