I applied online. I interviewed at Delta Air Lines in Sep 2014
Interview
I applied online it took a few months but finally received an email for a video interview. Boy was I glad I had did my homework and checked out this website I was asked all the questions previously posted and educated myself on answering in the STAR method. So glad I was prepared.
Interview questions [1]
Question 1
No unexpected questions as I was prepared. They asked to tell a time when I went above and beyond for a customer, a time when I had to react to a situation quickly, a time when I worked with a dishonest coworker.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?