I applied online. The process took 3 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2017
Interview
Interview process was lengthy due to the sheer volume of applicants. They will absolutely call all of your previous places of employment to confirm/verify your employment history with them, so please review your resume before you submit it with your application.
Application
HireVue recorded Interview
Phone Screening Interview
Face-to-face Interview (STAR format)
Conditional Job Offer
Immediate Drug Screening and background check
Interview questions [1]
Question 1
Talk about a time you faced conflict at the workplace and how you resolved it
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?