I applied online. The process took 3 weeks. I interviewed at Delta Air Lines
Interview
After a phone interview and a video interview, I was invited to Atlanta and did mostly group interviews and one face to face with a current flight attendant and an HR rep. At the end of the day they asked me a few others to stay to check passport info and then were told we had a CJO pending drug test and background check
Interview questions [1]
Question 1
Give a sample PA to customers explaining the plane is diverting because of weather.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?