Ticket/Gate Agent applicants have rated the interview process at Delta Air Lines with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Ticket/Gate Agent roles take an average of 42 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Ticket/Gate Agent according to 16 Glassdoor interviews include:
One on one interview: 16%
Skills test: 16%
Background check: 14%
Drug test: 14%
Group panel interview: 10%
IQ intelligence test: 10%
Personality test: 8%
Phone interview: 6%
Presentation: 6%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Delta Air Lines (New York, NY) in Mar 2022
Interview
The interview was based on "tell me a time when" questions and your "solutions" "reactions" to such scenarios. Ultimately just be yourself. The interviewers and employees were so kind and not intimidating in any way. If you pass the interview you go through pre-employment screenings.
Interview questions [1]
Question 1
-Tell me a time where you went above and beyond to help a customer
- Tell me a time you had to take on a leadership role and make decisions without the instructions of your supervisior
The interview process was brief and informal, focusing mainly on my personality and overall fit for the team. The conversation covered my background, interest in the role, and ability to work in a fast-paced environment.
Interview questions [1]
Question 1
How I handle working with different types of people
I applied online. The process took 5 months. I interviewed at Delta Air Lines (Jackson, MS) in Jun 2023
Interview
The interview was 4 Questions and easy , pretty great environment ! They put it down on a piece of paper to review it I didn’t get the job though which I don’t understand that part. Why say hire if you won’t hire , I was an hour early had the correct attire as well and I thought the interview went well
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer and what was the outcome
I applied online. The process took 1 week. I interviewed at Delta Air Lines (SeaTac, WA) in Sep 2022
Interview
From start to finish was a smooth process. Went much easier than I had anticipated. I was nervous but they were very kind & made everyone in our group feel like a part of the Delta family.
Interview questions [1]
Question 1
Tell us a time you had to make a difficult decision and what where the end results?