I applied through an employee referral. I interviewed at Delta Air Lines (Atlanta, GA) in Jun 2022
Interview
1. application 2. Assessment(simple via online)- pertains to your character/values 3.Virtual Job Assessment(via online)- pertains more of the job scenarios 4. Virtual Interview with an actual flight attendant(total of 10 questions) Tell me about yourself..dealing with an upset customer, dealing with a coworker. answer in STAR format 5. Made it to the in person interview with about 30 maybe more ppl. They split you into 3 groups and you just rotate throughout each. 1 is a onboard in flight activity, 1 is informational, and 1 is the 1 on 1 with an actual flight attendant. Make sure you are being sociable bc they are watching. 1 on 1 was a bit nerve wracking which is maybe where I fell short, but similar questions like virtual interview.
Interview questions [1]
Question 1
Describe yourself? Tell me about time you dealt with an upset customer? How was it resolved?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Interview questions [1]
Question 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.