Resume screening, Assessment, VJT, ODVI, F2F. My process was quick; I received an invite to the face-to-face in Atlanta a few days after I submitted my resume/application. The entire process took 4 weeks.
Once you arrive at the facility you are instantly being judged. Remember that! They are watching. They are viewing candidates on camera, they are seeing how you interact when you think no one is watching. Smile you're on camera! :)
When you show up to event day, know that the moment you walk in the door, you are being assessed from to toe. What people seem to not understand is that, if Delta wants to give out 30 CJO’s to ALL 30 people, they can and they will. Don't think they only give out a few and you are competing with each other- I cannot stress this enough. You are not competing with the other candidates.
You will be placed in groups. If you’re adhering to guidelines, you follow instructions, you’ll be in group 1. If you’re in group 2, you’re a "maybe." That's because you probably did something, wore something they didn't like, but it's not bad enough to disqualify you. Maybe they don’t like your outfit; maybe there’s something that they’re not pleased with, but overall you’re still a good candidate. If you’re a flight attendant or former flight attendant you will be in group 3. If you make group 4, you’re going home because you have not met compliance standards.
Make sure you read all of the emails thoroughly that come to you from Delta before the event day each email will specify exactly what you need to do. Make sure you follow the event guide to a "T." If you wear hoop earrings, you will get sent home. You can wear small studs or wear none at all. Tattoos are a no-go. Cover and hide them.
The biggest discrepancy is that women are going to be picked apart more than men.
Women have to wear longer dresses (hit the knees).
They need to wear pantyhose. They have to be the right color.
The hair has to be up- nothing touching the face.
Make-up needs to be conservative.
Your nails need to be short. (conservative color- French manicure or nude colors are best.)
The attire you wear should NOT be formfitting and be professional.
You want to mimic what a Delta flight attendant looks like- no tight outfits, no short skirts, uniform color (blue, black, gray) that is flattering and makes you look like you have a nice figure or at least a nice, tailored fit of whatever you’re wearing. (not busting out) think modest.
Just remember: Everyone can go home with the CJO. The competition is you.
(Disclaimer) I have several degrees including a Juris Doctor and i'm waiting to take the California Bar. My reason for applying is I thought it would be a fun job to have on the side while working as an attorney on my days off. Here's my takeaway and personal opinion about the company.
I think everyone has a different experience because it's all about your mindset and where you are in life. Take this for what it is worth and know my personal life situation is reflective of the experience I had.
If you can be molded and you want to work for a company that thinks they are better than everyone else- this is for you. The people representing the company act as if they are better than you, They act as if they went to Harvard when they don't even have a degree. I make this comparison because I have graduated from an Ivy League school and the impression I got was that of an Ivy League school. (I think the people will never be anything more than just a flight attendant serving drinks and meals; they have found a way to make themselves feel better- as if they are Ivy League quality- they are not. Do not be fooled by the fake, pretentious, facade they project. I've been around these types of people and I'm not a fan- it's not authentic. I refuse to be a part of this type of behavior or culture. I believe in lifting people up -not bringing them down. Poor treatment of your potential peers is not acceptable and their snooty remarks were unprofessional. The interview will give you a chance to see their true colors. Don't limit yourself to this job- have options and make an educated decision. I had other offers that pay more than 4x's as much as Delta, with far better work-life balance, and benefits. I chose to go in a different direction because:
1.) I have worked for companies like this and they don't care about you.
2.) You are expendable and there are 100,000 more people ready to take you're slot because you are not protected by a union.
3.) I'll be making enough to have them serve me in business class.
4.) Overall, they were not a good fit for what I was personally looking for.
Don't let them scare you about not sharing information. You did not sign a NDA. There is no reason why their behavior shouldn't be shared with others. They are not any better than anyone else & don't let them intimidate you or scare you. You are interviewing them too. :) Good Luck!