I applied online. The process took 5 days. I interviewed at Delta Hotels (Moncton, NB) in Jan 2018
Interview
star interview questions, describe a situation if you meet an angry customer, what will you do?
all questions are like that, there are 2 interviews, if the first interview is good, they will ask their front desk director or hotel manager meet you again for 2nd interview, if 2nd interview they seem like you, you 90% will get the offer, if after 1st interview, they didn't give you 2nd interview within same day or within 1 week, probably you failed on interview.
Interview questions [1]
Question 1
Describe a situation when you meet an angry customer, how you handle the situation?
I applied through an employee referral. I interviewed at Delta Hotels
Interview
First I had to do an interview with the manager, once that is passed I had to do a screening interview with HR where I answered similar questions. After that interview they decided to hire me. It was not a complicated interview process.
I applied online. The process took 2 weeks. I interviewed at Delta Hotels (Edmonton, AB) in Nov 2015
Interview
it was pretty quick there were 2 managers who interviewed me .and told me that the front office manager will just call if they are done with the interviews since theyre having like ongoing interviews.its been like a week already havent had a phone call yet from them,but will see.
Interview questions [1]
Question 1
ts just basically your work experience and some questions on how you deal with people
Guest Service Agent applicants have rated the interview process at Delta Hotels with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 90% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Agent roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Delta Hotels overall takes an average of 8 days.
Common stages of the interview process at Delta Hotels as a Guest Service Agent according to 1 Glassdoor interviews include:
Skills test: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -