I applied online. I interviewed at Desert Financial Credit Union (Phoenix, AZ) in Oct 2019
Interview
Very cold - hands off. I was given notice for a 4 day window to complete the interview via email. They used an automated one-way video interview, instead of taking the time to call me personally. The video interview disconnected more than once and I had to get help from the third party company's technical support. Then the third party company sent me an email thanking me for the interview. I never heard another word from the company. As this company holds my checking, savings and money market funds, I am appalled at the way I was treated as an applicant. Is this impersonal culture condoned? If that is the case, maybe I dodged a bullet, but would have at least appreciated a call or email letting me know I was not selected.
Thank you for sharing your thoughts about our interview process. The video interview is a new technology we are testing, and we appreciate you sharing the issues you have encountered so that we can improve. We apologize that you were not contacted after the video interview, and can assure you that we did not intend to leave you without any follow-up contact. If you have any further questions or feedback, please send us an email at wecare@desertfinancial.com.