Thank you for your feedback! I am deeply sorry that your interview experience with Desert Financial was anything less than exceptional, and I certainly understand the frustration you must have felt through the process. As the new Head of Talent Acquisition, this information is extremely valuable. We want to ensure that our process mirrors the people-centric values of our organization, with a focus on providing timely and transparent follow-up to each of our thousands of applicants. One way we will be doing this is confirming that candidates are captured within a single system. There we will maintain accurate files for each candidate and it will reflect which steps they have or have not yet completed within the process. Thank you again, and please follow up with me regarding any other concerns or recommendations at WeCare@desertfinancial.com.