I recently interviewed for a Customer Success role at DevRev, and I must say it was one of the most transparent and communicative processes I've experienced. All communication happened over email, and the team was consistently prompt and helpful throughout. The process included around 6–7 interview rounds, but it never felt excessive. The focus was clearly on understanding my customer-handling experience and how I’ve driven outcomes in previous roles. It wasn’t just about ticking boxes but really exploring how I approach customer success. An added aspect of the role was a technical understanding, which I’d recommend being prepared for if you're applying. While it's not a purely technical role, having that foundation definitely helps. Overall, it was a refreshing experience that reflected DevRev’s commitment to a thoughtful and respectful hiring process.