Sales Associate applicants have rated the interview process at Dillard's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 8 days to get hired, when considering 532 user submitted interviews for this role. To compare, the hiring process at Dillard's overall takes an average of 9 days.
Common stages of the interview process at Dillard's as a Sales Associate according to 532 Glassdoor interviews include:
One on one interview: 34%
Background check: 18%
Personality test: 11%
Drug test: 9%
Skills test: 8%
Presentation: 7%
IQ intelligence test: 5%
Phone interview: 5%
Group panel interview: 3%
Other: 2%
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I applied in-person. The process took 3 days. I interviewed at Dillard's (Arlington, TX) in Mar 2011
Interview
Application was smooth, dated, somewhat impersonal. Made regular application plus a personality test at a computer kiosk in-store. No online application possible. Called up the next day, interviewed the following day by the assistant store manager plus the shoes manager. Mostly an effort to determine my personal charisma, I think - whether I had a 'sales personality'. Go in with confidence and excitement about the job. The smallest amount of sales experience is a big bonus in getting an interview. Personally I had 2 months p/t experience with Banana Republic beforehand. Was invited back for later that day to interview with the store manager, who treated it as an opportunity to tell me his vision of the company, and was I interested in that vision.
Interview questions [1]
Question 1
What was the most difficult customer complaint situation you faced, and how did you solve it?
Standard interview, quite short (20 minutes) for the first round. Asked about past experience, sales skills, expected pay, and my future goals at the company. Interviewers were very nice and welcoming, made the experience much less intimidating!
Not sure what to expect. When I spoke to the manager it felt very condescending and off putting. The interview was fine but they exaggerated the amount of commission associates can make and didn’t even give me a chance to agree to a job offer just assumed that I would take it. I don’t have very high hopes about how it will be working there. When I came in for my interview one associate didn’t even greet me like she did the last customer and the energy of the atmosphere just felt super dull and soulless. I need this job on my resume as a fashion business student for internships so I’ll push through but not at all optimistic about the work environment.
Easy, few job related questions. schedual flexability. Shifts avilabiltys, days and holidays avilabilitys. Your job rolle, expectation, traning, education, refrences. Work history and reson for chosing the store. It is a simple easy procces,more like meet and greet.