Sales Associate applicants have rated the interview process at Dillard's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 8 days to get hired, when considering 531 user submitted interviews for this role. To compare, the hiring process at Dillard's overall takes an average of 9 days.
Common stages of the interview process at Dillard's as a Sales Associate according to 531 Glassdoor interviews include:
One on one interview: 34%
Background check: 18%
Personality test: 11%
Drug test: 9%
Skills test: 8%
Presentation: 7%
IQ intelligence test: 5%
Phone interview: 5%
Group panel interview: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Dillard's (Manhattan, KS) in Sep 2018
Interview
I got a call to come in and interview at their store in the mall. One of the department managers met me and we went back to, what I assume was, the employee break room to conduct the interview. The interview lasted about 45 minutes, however about 30 to 35 of those mins. was just the interviewer talking (about how the store operated and how commissions worked in various departments, The “sales per hour” they track on each sales associate, her past career in banking and how boring it was, how the finical crisis of 2008 impacted when she was working in banking and of course stories about past employees and funny stuff that had happened). Most of the conversation was alright but I did start to fear I might be there for the next several hours stuck in endless chit chat. At least the talk about their store was very informative regarding the job and I got to learn how things worked around there. She was supposed to ask me a set of pre-determined “interview questions” but she had forgotten the sheet they were on and of course couldn’t remember what they were.
All in all it was by far the weirdest interview I’ve had yet and despite the excessive chit chat the interviewer was extremely hospitable and welcoming. It turns out this was only the first interview (you have another one later with the store manager) and by the end of the “interview” I got the distinct impression that this was more of a pre-screening then any kind of real interview for the position. She informed me they would contact me shortly to set up another interview with the store manager.
A week later I got a call back to set up a second interview. I had assumed they weren’t going to call back so it was a pleasant surprise when the call came in. For other reason however I decided to not pursue the position (I was starting to realize that the working schedule for retail positions wasn’t for me and some of the information I’d heard from former employees about the job was very different then what I’d heard from the interviewer and wasn’t sure how to reconcile the two accounts).
I suspect the process probably varies greatly depending on who interviews you first (and this depends on who’s available to conduct the first interview whichever day you come in) but at least with this store it seems to be a two-step interview process. And the first “interview” may just be to get a sense of who they’re meeting with and your personality.
Standard interview, quite short (20 minutes) for the first round. Asked about past experience, sales skills, expected pay, and my future goals at the company. Interviewers were very nice and welcoming, made the experience much less intimidating!
Not sure what to expect. When I spoke to the manager it felt very condescending and off putting. The interview was fine but they exaggerated the amount of commission associates can make and didn’t even give me a chance to agree to a job offer just assumed that I would take it. I don’t have very high hopes about how it will be working there. When I came in for my interview one associate didn’t even greet me like she did the last customer and the energy of the atmosphere just felt super dull and soulless. I need this job on my resume as a fashion business student for internships so I’ll push through but not at all optimistic about the work environment.
Easy, few job related questions. schedual flexability. Shifts avilabiltys, days and holidays avilabilitys. Your job rolle, expectation, traning, education, refrences. Work history and reson for chosing the store. It is a simple easy procces,more like meet and greet.