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      Direct Energy

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      Direct Energy interviewsDirect Energy US North Retention interviewsDirect Energy interview
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      US North Retention Interview

      Jun 19, 2018
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Direct Energy (Tempe, AZ) in Aug 2017

      Interview

      Basic STAR questions and answers Two supervisors interviewed me: both were from a different department but had been in my department They were very polite and easy going and friendly to boot. It was an easy experience

      Interview questions [1]

      Question 1

      How do you deal with an irate customer?
      Answer question

      Direct Energy interviews FAQs

      • US North Retention applicants have rated the interview process at Direct Energy with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for US North Retention roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Direct Energy overall takes an average of 22 days.
      • Common stages of the interview process at Direct Energy as a US North Retention according to 1 Glassdoor interviews include:

        IQ intelligence test:  20%

        Phone interview:  20%

        Presentation:  20%

        One on one interview:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(30) ;
        2. Manager(25) ;
        3. Customer Service Representative(22) ;
        4. Senior Analyst(14) ;
        5. Business Analyst(11) ;
        6. Director(11) ;
        7. Account Executive(10) ;
        8. Project Manager(10) ;
        9. Sales Associate(9) ;
        10. Sales Representative(9) ;
        11. Financial Analyst(6) ;
        12. Intern(6) ;
        13. Finance Manager(5) ;
        14. Senior Manager(5) ;
        15. Category Manager(4) .


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