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      Diversus Health

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      Engagement Manager Interview

      Dec 20, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Diversus Health in Dec 2019

      Interview

      Very disappointing experience, which is ironic considering I interviewed with the "experience" department. I initially received a form rejection when I applied. Then I received a request for a phone interview. I confirmed with the hiring manager that they wanted to interview me. The hiring manager was very apologetic about the error, even calling me to apologize and express that they were very interested in interviewing me. The phone interview went well, they seemed enthusiastic about my skills, and the hiring manager outlined clearly what the next steps may be and when I could expect to hear from them next. I was then invited for a second and final interview on the day the hiring manager said they'd get back to me. Up until this point, I was quite impressed with how they were handling the candidate experience and I was hopeful and excited about the opportunity. Unfortunately, I felt my experience went downhill during the final in-person interview - which was with two folks from the team. One of the interviewers was late and while we were waiting for this person, I was told they had 14 questions to get through and I'd be doing myself a disservice if I spent too long answering them and they couldn't get to them all. This didn't sit right with me. After all, I'd shown up to the interview on time. Both interviewers were polite and professional in demeanor. I was able to ask a couple questions of my own before I was abruptly told we were out of time. I was told I could call or send them an email with any further questions I had. They said they'd get back to me with their decision the next week, which seemed like a very fast timeline. I sent the hiring manager a thank you letter with the rest of my questions and I have yet to receive any kind of response. Given the hiring manager had been super responsive and concerned about my experience up until the in-person interview, this was surprising. I showed up on time, came in professionally dressed, and answered their questions thoughtfully - respecting that they needed to get through them all, even though it was not my fault we were short on time. I would have appreciated a simple "thank you, but we're going in a different direction" response. It would have taken 60 seconds to write. Ultimately, I decided the role wasn't for me - I had been on the fence about a particular aspect of the role, but how I was treated when we met in person left a negative impression. Even when you are no longer interested in a candidate, it’s important to treat them with the same respect you did at the start of the process.

      Interview questions [1]

      Question 1

      Tell us about a time you made a mistake and how you handled it
      Answer question

      Diversus Health interviews FAQs

      • Candidates applying for Engagement Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Diversus Health overall takes an average of 21 days.
      • Common stages of the interview process at Diversus Health as a Engagement Manager according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Case Manager(8) ;
        2. Clinician(8) ;
        3. Medical Assistant(5) ;
        4. Therapist(4) ;
        5. Clinician IV(3) ;
        6. Counselor(3) ;
        7. Mental Health Clinician(3) ;
        8. Patient Access Specialist I(3) ;
        9. Administrator(2) ;
        10. Clinical Supervisor(2) ;
        11. Clinician III(2) ;
        12. Director(2) ;
        13. Mental Health Counselor(2) ;
        14. Nurse(2) ;
        15. Operations(2) .


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      Jobs at Diversus Health

      6 jobs in United States
      Acute Supervisor (Peers and Coordination)
      Colorado Springs, CO
      ·
      $52K - $70K /yr
      (Employer provided)
      View job
      Patient Access Specialist I
      Colorado Springs, CO
      ·
      $18 - $22 /hr
      (Employer provided)
      View job
      ATU Nurse Leader - Night shift
      Colorado Springs, CO
      ·
      $77K - $110K /yr
      (Employer provided)
      View job
      Psychologist
      Colorado Springs, CO
      ·
      $92K - $137K /yr
      (Employer provided)
      View job
      Counselor, Licensed
      Colorado Springs, CO
      ·
      $63K - $86K /yr
      (Employer provided)
      View job
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