Customer Service Representative applicants have rated the interview process at Dollar General with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Dollar General overall takes an average of 12 days.
Common stages of the interview process at Dollar General as a Customer Service Representative according to 9 Glassdoor interviews include:
One on one interview: 25%
Background check: 21%
Personality test: 13%
Phone interview: 13%
Drug test: 13%
Skills test: 8%
Group panel interview: 4%
IQ intelligence test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Dollar General (Dallas, TX)
Interview
Easy interview ing process. Spoke with manager and one of the leads. Simple questions...common sense gets you hired. Asked about my work history and experience. Easy laid back. Dont be nervous... Relax and be honest. You will have to watch hours of training videos soon.
This interview is typically conducted by a store manager or assistant manager. They may ask about your previous work experience, availability, customer service skills, and your interest in working for Dollar General.
Interview questions [1]
Question 1
How do you communicate and collaborate effectively in a remote work setting?
Easy very easy and very attentive during the interview as well. I believe that this will be a good experience for anyone because they provide much insight and will also be attentive to you and everything that you’re saying.
I applied online. The process took 1 week. I interviewed at Dollar General (San Antonio, TX) in Sep 2019
Interview
Easy interview process gives a lot of information on what challenges you will be working with in your day to day bases. Overall friendly, easy and clean interview process. Would recommend