Customer Service Representative applicants have rated the interview process at Dominion Energy with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 73.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 30 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Dominion Energy overall takes an average of 41 days.
Common stages of the interview process at Dominion Energy as a Customer Service Representative according to 6 Glassdoor interviews include:
Group panel interview: 33%
Background check: 20%
Phone interview: 20%
IQ intelligence test: 7%
Personality test: 7%
One on one interview: 7%
Skills test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Dominion Energy (Cayce, SC) in Sep 2024
Interview
too many panel interviews and they asked why you want to leave your current job and mad about your answer and said they wouldn't leave after so long and i answered I'm not happy.
I applied online. The process took 6 weeks. I interviewed at Dominion Energy (West Columbia, SC) in Sep 2024
Interview
Greeting was wonderful they provided snacks I wish I never went and it was on my birthday day. Did the first round of interview she said well it looks like you have a lot of insurance experience I was just like I have customer service also but it was awful
Interview questions [1]
Question 1
Can’t remember they were rude and making faces at me
It was a pretty easy process. I didn't feel too intimidated. We met in the morning and I was out within the hour. Maybe an hour and a half. They did mention work from home options. I hope I heard them correctly.