I applied through a recruiter. The process took 4 weeks. I interviewed at Dropbox
Interview
t seems Dropbox has its own structured and rational interview framework. After passing the screening and the hiring manager interview, there are four additional interviews, each focused on a specific theme.
I applied online. I interviewed at Dropbox in Oct 2022
Interview
I was contacted by a Dropbox recruiter for a screening. Prior to screening I asked for more information on salary range and benefits. The job description only listed US (Colorado) salaries and US benefits - I was looking for Canadian info.
I was told that they ONLY publish salaries for Colorado because it is a legal requirement (voluntary transparency be damned, am I right?!), and that they will not share salary info over email (but were willing to talk about it on the phone).
I provided my availability and never heard back - other than a "we will not be proceeding" generic email. It's safe to assume they didn't like me asking for pay transparency since they didn't want to chat anymore.
For a company that prides itself in having ERGs (as posted in their job descriptions) and supporting diversity, Dropbox should voluntarily disclose pay ranges or at least oblige and not waste candidates' time- statistically and historically, hiding salary info puts women and the BIPOC community at a disadvantage.
A lengthy process with several rounds of interviews. Initially, the process moved quickly, but then it took almost a month to get confirmation that they were not going to give me an offer.
Customer Success Manager applicants have rated the interview process at Dropbox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 46.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 28 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Dropbox overall takes an average of 21 days.
Common stages of the interview process at Dropbox as a Customer Success Manager according to 3 Glassdoor interviews include:
One on one interview: 25%
Personality test: 13%
Presentation: 13%
Group panel interview: 13%
Background check: 13%
Skills test: 13%
Phone interview: 13%
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