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      Drury Hotels

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      Front Desk Associate Interview

      May 20, 2015
      Anonymous employee
      Franklin, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Drury Hotels (Franklin, TN) in Aug 2012

      Interview

      Scheduled an interview with the Assistant General Manager. Spoke with three different managers who all gave me a personality quiz and asked about my work experience before meeting the general manager. Great experience!

      Interview questions [1]

      Question 1

      Asked why do you wish to work for Drury? Asked what makes you want to work in the hospitality industry? Asked the amount of year I had in customer service?
      1 Answer

      Other Front Desk Associate Interview Reviews for Drury Hotels

      Front Desk Associate Interview

      Jul 23, 2016
      Anonymous Interview Candidate
      Colorado Springs, CO
      No offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Drury Hotels (Colorado Springs, CO) in Jul 2016

      Interview

      The general manager called me and asked me to come in so that we can chat. Although they were not necessarily hiring at that point, he wanted to meet me in case something else opened up. He said he would keep my resume close by in case that happens. He also said that he would talk to the other hotels nearby for me.

      Interview questions [1]

      Question 1

      How will taking this role help your career?
      Answer question

      Front Desk Associate Interview

      Oct 24, 2014
      Anonymous employee
      Accepted offer
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Drury Hotels in Jul 2014

      Interview

      Called the hotel one day to see if they were hiring (I have a lot of experience working for hotels and I'd heard good things about them, so I called to check about once a month). They were needed someone full-time at the front desk. I was told to apply online. I did the online application which includes all of the basic information along with an assessment that anyone should be able to pass (common sense questions like "If you discovered a coworker of yours was stealing, what would you do?"). Received a phone call from the assistant manager within two days of completing the online assessment. Set up an interview with her. That interview was very basic; a lot of the standard questions you should expect if you have been on interviews before. She then shook my hand and said they would let me know. I received another phone call about a week later asking me to come in an interview with the general manager. If you was a little more in depth with questions that focused more on my experience in the hospitality industry. Once that interview was finished, the assistant manager (who interviewed me the first time) came in and administered a drug test (mouth swab) and had me fill out paperwork consenting to a background check. I took this to mean I was likely going to be hired, as background checks and drug tests costs money, and typically companies don't want to spend that money unless they're at the very least considering you for the position. That was done, the assistant manager told me "we are still interviewing a few people so we will let you know", which is usually a bad sign, but since I got the drug test and background check I remained positive. About another week went by and I was contacted again by the assistant manager. When I saw there number pop up on my phone, I got excited. Turns out they wanted to interview me yet again, this time with the district/regional manager (I'm not sure which one he was). That interview was scheduled for a few days later. The interview with him was by far the most comfortable, laid-back interview of the three. I got the impression that I was essentially hired and they just wanted his stamp of approval for. The interview itself went very well. He told me "you should hear from us next week". Four days later I was becoming anxious because I hadn't heard from them. Then they called me. I was offered the job and asked to start in a few days. Since I have several years of experience, particularly in hotel management, I was offered a much more competitive salary than I expected for a simple front desk position.

      Interview questions [1]

      Question 1

      Again, the questions were fairly easy. The most difficult one was probably when I was asked to name what my faults are.
      1 Answer
      2

      Drury Hotels interviews FAQs

      • Front Desk Associate applicants have rated the interview process at Drury Hotels with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Front Desk Associate roles take an average of 10 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Drury Hotels overall takes an average of 17 days.
      • Common stages of the interview process at Drury Hotels as a Front Desk Associate according to 4 Glassdoor interviews include:

        One on one interview:  27%

        Background check:  20%

        Drug test:  20%

        Personality test:  13%

        Presentation:  13%

        Skills test:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Guest Service Agent(57) ;
        2. Assistant General Manager(45) ;
        3. Housekeeper(33) ;
        4. General Manager(28) ;
        5. Night Auditor(20) ;
        6. Guest Service Supervisor(19) ;
        7. Breakfast Attendant(18) ;
        8. Front Desk Agent(18) ;
        9. GSA - Guest Service Agent(12) ;
        10. GSA(8) ;
        11. Guest Service Representative(8) ;
        12. Sales Coordinator(8) ;
        13. Bartender(7) ;
        14. Night Auditor/Front Desk Agent(7) ;
        15. ASM (Area Sales Manager)(6) .


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    • Jobs at Drury Hotels

      95 jobs in United States
      Guest Service Agent
      Grand Rapids, MI
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Guest Service Agent
      Findlay, OH
      ·
      $3K - $3K /yr
      (Employer provided)
      View job
      Guest Service Agent
      Springfield, MO
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Guest Service Agent
      Greenville, SC
      ·
      $3K - $3K /yr
      (Employer provided)
      View job
      Night Auditor
      Pigeon Forge, TN
      ·
      $3K - $3K /yr
      (Employer provided)
      View job
      View all Front Desk Associate Jobs