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      Duke Energy

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      CSA Interview

      Jul 25, 2016
      Anonymous employee
      Lake Mary, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Duke Energy (Lake Mary, FL)

      Interview

      Quick, easy, had to take a computer test that was timed and a little difficult but they let you know if you passed immediately. If you pass you pretty much get the job after another formal interview. After formal interview, they call you with in about a week to offer you the job. They immediately let you know about being on call throughout the year.

      Interview questions [1]

      Question 1

      Describe a situation when you calmed an angry customer.
      1 Answer

      Duke Energy interviews FAQs

      • CSA applicants have rated the interview process at Duke Energy with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for CSA roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Duke Energy overall takes an average of 36 days.
      • Common stages of the interview process at Duke Energy as a CSA according to 1 Glassdoor interviews include:

        Background check:  25%

        Skills test:  25%

        IQ intelligence test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(107) ;
        2. Project Manager(75) ;
        3. Engineer(46) ;
        4. Intern(43) ;
        5. Senior Engineer(34) ;
        6. Manager(24) ;
        7. Software Engineer(23) ;
        8. Director(21) ;
        9. Engineering Technologist(20) ;
        10. Customer Service Specialist(18) ;
        11. Business Analyst(16) ;
        12. Engineering Co-Op(15) ;
        13. Lead Engineer(14) ;
        14. Senior Software Engineer(14) ;
        15. GIS Technician(13) .


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      Jobs at Duke Energy

      71 jobs in United States
      Materials Specialist I
      Charlotte, NC
      ·
      $49K - $70K /yr
      (Glassdoor est.)
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      Spare Parts Planner
      Semora, NC
      ·
      $50K - $72K /yr
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      Project Manager I
      Raleigh, NC
      ·
      $69K - $93K /yr
      (Glassdoor est.)
      View job
      Work Management Specialist I or II
      Bloomington, IN
      ·
      $50K - $73K /yr
      (Glassdoor est.)
      View job
      Senior Administrative Specialist (Public Relations Assistant)
      Raleigh, NC
      ·
      $51K - $74K /yr
      (Glassdoor est.)
      View job
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