I applied in-person. The process took 2 weeks. I interviewed at Dutch Bros. (Sherwood, OR) in Jun 2013
Interview
They want to know that you're social adaptable to different types of customers, consistently positive, and permanently happy
Are usually looking for employees with open/flexible availability and willingness to adapt. New employees generally start out working night shifts (the least busy hours...very little tips), will then be "promoted" to afternoon shifts after proving themselves. The morning shifts are usually reserved for the most experienced baristas because they require the most amount of coordination, speed, and synergy.
Interview questions [1]
Question 1
Tell us about an experience with a difficult customer
Tell us about your availability
The interview process at Dutch Bros was genuinely enjoyable and laid‑back. Instead of feeling formal or intimidating, the conversation had a friendly, upbeat energy that matched the company’s culture. The interviewer focused on getting to know me as a person rather than drilling me with rigid questions.
Interview questions [1]
Question 1
They asked about my previous job experience in customer service.
Super relaxed and nice people. Definitely come with a great personality and open mindset. Prepare to come with experiences from previous jobs to speak to. Not very intimidating if you bring the right energy and mindset.
There was a first round interview with multiple candidates and four interviewers, and a final round with the Operator at our stand. The first interview can be tricky since there are many candidates. Ultimately, they look for people who are very genuine and kind.
Barista applicants have rated the interview process at Dutch Bros. with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 78.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Barista roles take an average of 15 days to get hired, when considering 135 user submitted interviews for this role. To compare, the hiring process at Dutch Bros. overall takes an average of 15 days.
Common stages of the interview process at Dutch Bros. as a Barista according to 135 Glassdoor interviews include:
Group panel interview: 25%
One on one interview: 23%
Skills test: 12%
Personality test: 10%
Phone interview: 9%
Presentation: 6%
Background check: 6%
Drug test: 4%
Other: 4%
IQ intelligence test: 3%
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