The interview process was great with E2open. The recruiter ( Denise ) was prompt and insightful with her communication. I never felt like I was out of the loop on what was happening next in the process. The interviews themselves were not easy but the teams made me feel comfortable and they asked good questions.
The process took 3 weeks. I interviewed at E2open in Apr 2022
Interview
1 interview with recruiter who reached out to let me know of the position and 3 interviews with E2open. Seemed they only wanted to gather information about the strategies and business practices of CSMs at other companies. Kept phishing for information. Asked detailed questions about how the company I am currently with handled various aspects of the business. Red flags were going up but I wanted to be positive. Turns out my gut was right. After the final interview, told me they were putting a hold on filling the position. Oh, and the job opening was never posted on their company website. I thought that was odd the entire time. Wish I would have called them out on their shady interviews.
Interview questions [1]
Question 1
Interviewer: Please explain in detail what all you go over in your QBR (Quarterly Business Reviews) at your current company. And many in-depth follow up questions on that and many other business practices.
Customer Success Manager applicants have rated the interview process at E2open with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at E2open overall takes an average of 21 days.
Common stages of the interview process at E2open as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 29%
Drug test: 14%
One on one interview: 14%
Presentation: 14%
Group panel interview: 14%
Other: 14%
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