Traveler Support Associate applicants have rated the interview process at EF (Education First) with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Traveler Support Associate roles take an average of 25 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at EF (Education First) overall takes an average of 21 days.
Common stages of the interview process at EF (Education First) as a Traveler Support Associate according to 2 Glassdoor interviews include:
Phone interview: 67%
Group panel interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at EF (Education First) (Boston, MA) in Apr 2018
Interview
Very easy 15 minute phone screen about why I'm interested in the position and what my understanding of the position is... followed by a 2 hour group interview which consisted of 5 candidates and two interviewers at a conference table...then 3 more interviewers came in the room and we had 6 minute one on one speed interview rounds ...at the end we all came together for final questions
Interview questions [1]
Question 1
A time you disappointed someone or didn't do what you were supposed to and let someone down, a time you felt overwhelmed at work, a time you had a problem/conflict with your boss or someone in a position of power
I applied online. The process took 4 weeks. I interviewed at EF (Education First) (Boston, MA)
Interview
Applied online, had a phone interview, then an in person interview. I was told that email and phone communication was a very important aspect of the job, which was why the hiring manager reached out first through email, then through phone, in order to see how the candidate conducted themselves over both mediums
Interview questions [2]
Question 1
What would you do if a student missed their connecting flight?