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      EGS interviews FAQs

      • Candidates applying for Technical Support Representative -Best Buy Client roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at EGS overall takes an average of 4 days.
      • Common stages of the interview process at EGS as a Technical Support Representative -Best Buy Client according to 1 Glassdoor interviews include:

        Other:  25%

        Phone interview:  25%

        One on one interview:  25%

        Skills test:  25%

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        1. Customer Service Representative(30) ;
        2. Software Engineer(5) ;
        3. Account Manager(2) ;
        4. Assistente Administrativo(2) ;
        5. Operations Manager(2) ;
        6. Prior Authorization Technician(2) ;
        7. Software Developer(2) .


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      Technical Support Representative -Best Buy Client Interview

      Oct 9, 2016
      Anonymous employee
      Phoenix, AZ
    • Security
    • Work With Us

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    • Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at EGS (Phoenix, AZ) in Oct 2016

      Interview

      Got called from a recruiter stating she saw my resume on Careerbuilder, asked me if I wanted an interview, got scheduled for a interview. Came to EGS building here in Phoenix, checked in at the desk, my interview time was 1pm, because of their disorganized supervisors or whoever are doing interviews, I didn't get done until 5pm and that was for 2 interviews that literally lasted the longest 10 mins, rest of the time was waiting in between interviews for them to come out and call me for the interviews which at that time there was literally 3 other people interviewing, get it together and interview 3 people within a hour or hour and a half tops! Also, dress to impress, everyone I saw including the people interviewing me looked like they just woke up and threw on clothes in the dark and came to work. Not a professional place at all!

      Interview questions [1]

      Question 1

      Tell me a time you dealt with an irate customer
      Answer question