Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      EGS

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: EGS reviews | EGS jobs | EGS salaries | EGS benefits
      EGS interviewsEGS Customer Service Representative interviewsEGS interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Aug 13, 2015
      Anonymous Interview Candidate
      Quezon City, National Capital Region
      No offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at EGS (Quezon City, National Capital Region) in Aug 2015

      Interview

      I saw this company in a job fair. And i tried to apply. I passed the initial interview, and they send us to the company for the next interview. The next interview is a panel interview.

      Interview questions [1]

      Question 1

      Introduced your self and what is your hobbies. How can you play basketball?
      Answer question

      Other Customer Service Representative Interview Reviews for EGS

      Customer Service Representative Interview

      Apr 15, 2017
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 days. I interviewed at EGS (Toronto, ON)

      Interview

      Very easy, simple questions. You will be asked what you like about working at home, what the drawbacks may be. If you work well in your own. About your experience, etc, I think they are more interested in how you speak, your tone, clarity, pronunciation and listening skills. Do not use slang. If you are French they test your conversational French briefly.

      Interview questions [1]

      Question 1

      What do you like about working from home? What do you think would be a con of working at home?
      Answer question

      Customer Service Representative Interview

      Dec 7, 2016
      Anonymous employee
      Jackson, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at EGS (Jackson, MI)

      Interview

      The managers who interviewed me are knowledgeable about the company, have longevity, and show enthusiasm for the work they perform. They foster a strong team-focused environment which shows me they value the employees.

      Interview questions [1]

      Question 1

      There weren't many questions: why would you like to work here? What can you offer our team?
      Answer question

      Customer Service Representative Interview

      Nov 1, 2016
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I interviewed at EGS

      Interview

      Well I applied online and I received a phone call asking me to interview the very next day. I went to the specified location but I drove around for 15 minutes because I couldn't find a parking spot. I went inside and took 3 assessment test which I finished and passed very quickly. The receptionist asked me to sit and complete a 4-5 page questionnaire. I gave her the completed form and she asked me to wait for an interview. I waited about 30 minutes until I saw a note on the wall that stated there were "no public restrooms" on the premises. I waited another 20 minutes and I got up and left because I didn't want to get a bladder infection by holding my urine in for so long and who knows how much longer. The pizza delivery man came and dropped off a bunch of pies and after a few more minutes of not being acknowledged, I noticed that all of the receptionists had left the front desk and I proceeded to leave the building and NEVER look back! By the way, the building is in a very industrial area with no restaurants or businesses with "public restrooms". A few days later I received an email informing me that I was not hired...LOL! And as I was searching the internet for another job opportunity, I stumbled on their ad for a job fair and the initial hourly compensation was to be $10.75 per hour but the recruiter quoted me $9.50 per hour...the interview I went on was a " job fair". Well, that's what I get for being desperate! The way they treat their candidates is very indicative of how they treat their employees. Thanks but no thanks!

      Interview questions [1]

      Question 1

      One of the questions was "how many days did you miss from your current/previous job within 6 months"?
      Answer question

      EGS interviews FAQs

      • Customer Service Representative applicants have rated the interview process at EGS with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at EGS overall takes an average of 4 days.
      • Common stages of the interview process at EGS as a Customer Service Representative according to 11 Glassdoor interviews include:

        One on one interview:  26%

        Background check:  20%

        Skills test:  17%

        Drug test:  14%

        Phone interview:  9%

        Personality test:  6%

        Presentation:  6%

        Group panel interview:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(30) ;
        2. Software Engineer(5) ;
        3. Account Manager(2) ;
        4. Assistente Administrativo(2) ;
        5. Operations Manager(2) ;
        6. Prior Authorization Technician(2) ;
        7. Software Developer(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.