Thank you for taking the time to share your feedback regarding your interview experience with us. We're sorry to hear that your experience was unpleasant and didn't meet your expectations. We take our interview process seriously and aim to provide a respectful and professional environment for all our candidates. Please accept our apologies for any inconvenience caused by the issues you experienced during the interview, such as delays or technical difficulties. We use a dedicated tool to keep a close eye on our candidate experience as well as help our interviewing team to become the best at consistent interviewing by “shadowing” our in-house experts or relying on the improvements suggested by our tool. We dropped the ball this time. Once again, apologies for any frustration or disappointment caused by your interview experience with us. We value your feedback as we use it to help our hiring managers and hiring team to become better at creating an inclusive interview experience and avoiding similar experiences in the future. Thank you for making us better!