I applied through an employee referral. The process took 1 day. I interviewed at EVGA in Aug 2011
Interview
It was a simple process with 2 tiers. I interviewed with the Supervisor then the Director. The questions they asked were more about experiences with technology. The interview was very short and straight to the point.
Interview questions [1]
Question 1
What kind of experience do you have in the industry.
I applied online. I interviewed at EVGA (Brea, CA) in Jun 2013
Interview
Spoke to a couple people, they asked me some questions about how I would troubleshoot specific issues. I spoke to the Customer Service manager and the technical support Manager and the phone and in-person interview was pretty average.
Interview questions [1]
Question 1
If you got an issue with a customer who sees artifacting on the screen, how would you go about troubleshooting this?
Technical Support applicants have rated the interview process at EVGA with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 25% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at EVGA overall takes an average of 12 days.
Common stages of the interview process at EVGA as a Technical Support according to 2 Glassdoor interviews include:
Phone interview: 40%
Drug test: 20%
Presentation: 20%
One on one interview: 20%
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