I applied through a recruiter. I interviewed at EZLinks Golf in Nov 2019
Interview
Interview was very simple and quick, only a few questions over the phone. It lasted about 10 minutes, but answered all my questions about the position. Fairly straightforward interview and easy.
Interview questions [1]
Question 1
Why would you be a good fit for this position? and What would you do to handle an upset customer.
I applied online. I interviewed at EZLinks Golf (Miami, FL)
Interview
Was initially all done on Indeed and they ask you to do a "phone interview." Its just the system asking you questions and scenarios on normal customer service circumstances. It took about 15 minutes.
Phone screen and phone interview, overall straightforward. Very professional staff and reasonable timeframes for everything. They conducted everything on time and got back to me rather quickly, overall great experience
Customer Service Representative applicants have rated the interview process at EZLinks Golf with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 53.3% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at EZLinks Golf as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 29%
Skills test: 14%
Personality test: 14%
Drug test: 14%
Presentation: 14%
Background check: 14%
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