We are sorry to hear that this applicant did not have the positive interview experience we would like each of our candidates to have. Our interview process is designed to include diverse staff from across the organization who perform a variety of functions in the organization. As a matter of course, interview panels review the candidate from a holistic perspective — considering technical skills, cultural competency, and emotional intelligence. We hope that, as a result of this process, we will find employees who are both technically highly skilled and also well prepared to work with our staff and clients who come from a wide range of backgrounds.