I applied through an employee referral. The process took 3 months. I interviewed at Edward Jones (Hattiesburg, MS) in Dec 2016
Interview
Long and drawn out interview process. Initial application is only to screen applicants. You have to be invited to formally apply after a detailed screening interview. The screening agency will ask if you are willing to transfer all of your investments to the firm. Once you are sent the formal application, the directions instruct you to have copies of your W-2s from the last 10 years, however you do not have to provide copies to them. I was not happy with this request. With this application you must consent to a credit and FBI background check. Only after passing through these processes are you allowed to actually interview with the Financial Advisor. This interview is nearly the same questions as the first interview. It took one month to get to that point. Then I was told it would be another month before a decision was made. Two months later I have not been contacted or advised that the position is filled. It still shows open on the online portal.
Interview questions [1]
Question 1
Tell of a time where you took care of a customer who was upset. How did you handle it and what was the outcome?
The interview itself is nothing outside of the ordinary but the hiring process is ridiculous. Very long with several hoops to jump through. They aren't great about giving you information or answering your questions. It's a lot of placating. They need an extensive work history and are almost accusatory towards you if something doesn't align. When I started the process I was finishing my degree and graduated. They wanted a copy of my diploma which I hadn't received because it takes a few weeks to actually receive. I provided my application to graduate and degree audit and explained the diploma delay. I provided correspondence between myself and my university to support this. They practically accused me of lying about my degree and threatened to rescind the offer if I couldn't provide my diploma. Just left a bad taste in my mouth especially since my degree wasn't even required for the job. Thankfully my university issued my diploma shortly after that exchange but it was just really intense and felt unnecessary.
Interview questions [1]
Question 1
Basic interview questions: Why do you want to work here? Focus around client centered.
I am interviewing with them and so far so good. I did 5 steps and now I am waiting to see if I get an offer or not. It was very difficult but they were very nice during the interviews.
Digital interview first, if you advance, then a screening call from the recruiter. If you advance, then you meet the recruiter/ FA over Zoom. They see if you'd be a good fit at the office by asking situational questions.
1
Edward Jones interviews FAQs
BOA Branch Office Administrator applicants have rated the interview process at Edward Jones with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
Candidates applying for BOA Branch Office Administrator roles take an average of 34 days to get hired, when considering 230 user submitted interviews for this role. To compare, the hiring process at Edward Jones overall takes an average of 41 days.
Common stages of the interview process at Edward Jones as a BOA Branch Office Administrator according to 230 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 20%
Background check: 12%
Drug test: 11%
Skills test: 10%
Personality test: 8%
IQ intelligence test: 6%
Presentation: 5%
Other: 2%
Group panel interview: 1%
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