Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Elevance Health

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Elevance Health reviews | Elevance Health jobs | Elevance Health salaries | Elevance Health benefits | Elevance Health conversations
      Elevance Health interviewsElevance Health Customer Care Representative interviewsElevance Health interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Care Representative Interview

      Aug 23, 2022
      Anonymous Interview Candidate
      San Francisco, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Elevance Health (San Francisco, CA) in Aug 2022

      Interview

      The company seems decent but they claim they pay a competitive salary. I was shocked to learn they only pay $16-18 let hour. I've worked the same position at other companies that I made $30 or more per hour. The interviewer seemed shocked that I would even expect that much (I live in the San Francisco bay area). They should remove the "competitive salary" when they list their perks, because it's not true.

      Interview questions [1]

      Question 1

      How do you handle tough situations?
      Answer question
      6

      Other Customer Care Representative Interview Reviews for Elevance Health

      Customer Care Representative Interview

      Oct 4, 2024
      Anonymous Interview Candidate
      Columbus, GA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Elevance Health (Columbus, GA) in Sep 2024

      Interview

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer.
      1 Answer

      Customer Care Representative Interview

      Oct 3, 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Elevance Health (New York, NY) in Sep 2023

      Interview

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Interview questions [1]

      Question 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Answer question

      Customer Care Representative Interview

      Jul 12, 2023
      Anonymous employee
      Winston-Salem, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Elevance Health (Winston-Salem, NC)

      Interview

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Interview questions [1]

      Question 1

      Name a time when you went above and beyond
      Answer question