Patient Access Associate applicants have rated the interview process at Emory Healthcare with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Associate roles take an average of 32 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Emory Healthcare overall takes an average of 30 days.
Common stages of the interview process at Emory Healthcare as a Patient Access Associate according to 18 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 19%
Group panel interview: 18%
Drug test: 13%
Skills test: 13%
Background check: 8%
Personality test: 3%
Presentation: 1%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 4 weeks. I interviewed at Emory Healthcare (Atlanta, GA) in May 2016
Interview
I applied online but had an employee referral so I got an email two days later saying it was forwarded to hiring manager for further review. I then got a phone call on Friday but missed the call since I was at work. A voicemail was left and a number attached saying to return the call to set up phone screening. After repeated attempts to call back almost 20 minutes after the initial call I never got an answer. My friend told me to be patient but almost a week went by. I called several more times and left voice mails so finally my friend went over to the lady and asked her what was up and she said I didn't answer the phone so she figured i had moved on? How am i suppose to schedule my life for an out of the blue phone call if she had paid close attention to my resume it showed that i was currently working two jobs and still technically enrolled in college so the likelihood of me not doing something is slim. Finally after 2 weeks from the initial call she called me back and asked a bunch of Why do you want to work here and what would you offer questions; it lasted maybe 7 minutes and then i was set up for an in person interview. I got there and it was very informal and I easily was passed along to the third interview which is a group interview. I feel like I had the most non rehearsed answers, one girl answered with the companies values and mission and almost sounded as if she was reading from a script and the rest of them said um after every word. I was sure I got the job but i got the generic email two days later telling me how competitive the process was. I have applied for other positions at Emory with the same qualifications such as patient services coordinator and somehow can't seem to get another interview. I will go out on a limb and say Emory is sexist and only hires women for the patient access department. I am glad I didn't get the job at this point and will never work for this organization.
Interview questions [1]
Question 1
Tell us about a time you provided customer service?
I applied online. I interviewed at Emory Healthcare (Atlanta, GA) in Jan 2023
Interview
video interview of a few simple questions. then an assessment of typing and word choice while on camera. You also get passed through about three zooms meeting different managers. good easy experience
I applied online. The process took 4 weeks. I interviewed at Emory Healthcare (Atlanta, GA)
Interview
There are 3 interviews in total: phone interview, meeting with a supervisor, and a meeting with the head of the department. The first two interviews were individual interviews but the last one was a group interview with 2 other people. It wasn't bad at all, typical interview situational questions.
I applied online. I interviewed at Emory Healthcare (Decatur, GA) in Apr 2017
Interview
I applied online. The process took about 1 month and some days. I went through 3 interviews. First a phone interview then face to face then lastly a group interview. Read up on the history and include the facts in your answers. Smile and dress professional. It's not a hard interview I just get really nervous. The phone interview was short to the point she asked mostly "describe a time when" questions. The face to face interview was a little more intense. I was given more questions and had to describe my work history as well as myself. The group interview was easy they explained it wasn't a competition. After the interview I received an email for 4 references. They won't make an offer until the references are completed. My interview process was quick I had a phone interview on Tuesday, The next day Wednesday I had my one on one interview then Thursday I had my group. Then I received the job offer that following Tuesday.