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      Employ (MA)

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      Customer Service Manager Interview

      Feb 3, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Employ (MA)

      Interview

      I went through 3 days of interviews with at least 6 people and then was required to put a presentation together. It was overkill by the 3rd time, I felt very uncomfortable by that point trying to sell myself into a mediocre position I was highly over qualified for but thought I would enjoy. It was extremely disappointing to have been put through so much time and effort into the interviews only to be rejected once I sent a follow up email to them. In my personal opinion, you really know after the 1st or 2nd interview. The process took weeks. Far too long of a process. Some of the interviewers really gave off a "I'm better then you vibe."

      Interview questions [1]

      Question 1

      They asked about previous jobs where I had used the software at before
      1 Answer
      1

      Employ (MA) interviews FAQs

      • Candidates applying for Customer Service Manager roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Employ (MA) overall takes an average of 20 days.
      • Common stages of the interview process at Employ (MA) as a Customer Service Manager according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Phone interview:  25%

        Presentation:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(34) ;
        2. Sales(34) ;
        3. Software Engineer(25) ;
        4. Customer Success Manager(24) ;
        5. Sales Development Representative(14) ;
        6. Customer Success(9) ;
        7. Sales Development Representative (SDR)(8) ;
        8. Senior Software Engineer(8) ;
        9. Technical Support Specialist(8) ;
        10. Business Development Representative (BDR)(7) ;
        11. Regional Sales Manager(7) ;
        12. Manager(6) ;
        13. Account Manager(5) ;
        14. Anonymous(5) ;
        15. Customer Support Specialist(5) .


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