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      Customer Service Representative Interview

      May 8, 2015
      Anonymous employee
      Vestal, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Empower AI (Vestal, NY) in Mar 2013

      Interview

      Filled application out online. Received a call to come in to a face to face interview. Pretty basic questions. Interviewer was friendly however I went into the interview believing I was interviewing for a collections job and found out it was actually a customer service job for a very large utility company.

      Interview questions [1]

      Question 1

      How would you handle a rude customer.... Tell me something about yourself.
      Answer question

      Other Customer Service Representative Interview Reviews for Empower AI

      Customer Service Representative Interview

      Aug 13, 2018
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Empower AI (New York, NY) in Aug 2018

      Interview

      They didn't hire me because they found out I was pregnant they tell me one minute I'm great and perfect for the job and then next minute I didn't get hired because I'm pregnant. Obviously they can't say that but something is up if I was perfect for the job and then they didn't hire me after finding out I was pregnant.. something NEEDS to be done!!

      Interview questions [1]

      Question 1

      Can you provide all functions needed?
      1 Answer