Thank you for this feedback. Empower has been growing its senior leadership team significantly, which has created genuine demand for strong EA support. But demand does not excuse a disjointed process. We have since worked on standardising the EA interview framework so that candidates are assessed on the competencies the role actually requires — organisational acumen, executive communication, judgement, and discretion — not skills that belong to a different job entirely. We wish you well, and we appreciate you taking the time to help us improve. — Empower Pharmacy