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Thank you for this candid feedback. It is clear you invested genuine time and preparation in this process, and the fact that the experience started well — structured, transparent, conversational — makes the way it ended more frustrating, not less.
Ghosting a candidate after multiple conversations is not the standard we hold ourselves to. Full stop. Every candidate who engages with us deserves a clear answer, regardless of the outcome. We are actively tightening our follow-up protocols within the Talent Acquisition team to close exactly this gap — no candidate should have to wonder where they stand after meaningful dialogue.
We appreciate you naming this so directly. It helps us fix what needs fixing.
— Empower Pharmacy